Frequently Asked Questions
Healy have their own FAQ section in the back office per region – this is the Asia Healy FAQ
These were a lot of the questions I wanted answers to when I got my Healy. Tech Tip Tuesday is a great place to ask questions over zoom or check out the time stamped video library. If you have exhaustively searched the above and this site and there are still questions that haven’t been answered, which you think would be valuable for others to know, please contact me.
If you are just starting out stick to 1-2 microcurrent programs a day. Your body will be your guide. If you are very tired, this is a sign your body is getting used to the frequencies and potentially detoxing. If you are tired and doing 2 a day, drop back to one, if you are doing 2 a day, take a break. Everybody’s body is different, so listen to what it tells you, there are no prizes for doing the most in a day. The body needs time to adjust and rest. I can run 3 a day depending on how my health is and which program I am running, some programs have more impact than others. Make sure to drink plenty of water and ground yourself. Healy recommend no more than 3 micro-currents a day and to give your body a day off once a week.
With the blue app I have found my body can happily do 2 groups in an hour, yours may be different. Again, listen to your body.
If you are just starting, stick to the gold programs for a few weeks until your body gets used to the microcurrents or do Lisa Goldas 5 week program.
You can use the HealAdvisor Analyse App (blue app) to analyse yourself. This will not include Bach Flowers, Australian Bush Flowers, I-ching, Schuessler Salts, Creative Homeopathy Psyche, Courage, Alaskan Gem Elixirs, Personal Growth or Vital Substances.
If you are used to the frequencies and have a specific condition, you can type the condition into the healadvisor app (multi-coloured wavy line) and follow the advice of the Healy experts.
If you can muscle test or use a pendulum, you can use those methods.
You can use your intuition.
A more in-depth explanation is here under What programs do I run?
This is an alert to say the serial number has been mistyped.
- To see the SN code take a photo of the back of the healy and enlarge it or use a magnifying glass or a magnification on the phone app to see it clearer. The red will disappear when the number is correct.
Marcus Schmieke’s vision is to help as many people as possible and get Healy into the hands of 100 million people and the most effective model to reach this is through MLM. Other ways were tried, but failed because people need to experience it and have it explained to them. If Doctors and Therapists were only permitted to use Healy, it would limit its reach. MLM is the most effective model for this product as it is empowering people to become their own healers and putting health back into the hands of the people.
You can set up Healy apps on multiple phones or devices.
- It’s easy to do with the Healy pink app (follow same process as when you set it up on your own phone).
- To set up the Healy Analyse app on multiple phones, you must have the 6 digit number or use demo mode. If someone else is using a Healy of yours, I strongly suggest they use Demo mode.
Minimum system requirements for iPhones is OS11 and Android OS9 as at March 2022
If you need to check this, go to your app store, search for the app in question and in the details it tells you the range of OS that can be used. In the phone settings you can check the OS you have running. Apple store pink app info
Systemic is for the whole body/mind or long term treatment for a long standing condition or issue. ie. Depression use feel good systemic 3-4 times a week for a longer time.
Acute is for intense, immediate responses ie. sprained ankle, bee sting, recent bad news etc. You could use the one program three times in one day for pain with electrodes. Acute programs only run one frequency, so they are not IMF programs and don’t need to use the quantum sensor.
Personal subscription volume (personal sales volume for India). It is related to subscriptions you personally have and/or your customers have.
A full subscription list is here.
Login into your shop and purchase from then accessories section.
Move the bracelets away from the sensitive area. Put gel underneath the bracelet to act as a barrier or if that is not enough, put a damp cotton cloth/handkerchief/paper towel on your skin underneath the bracelet. If your Healy is set on high, try reducing back to low – how to do this is in a video at the bottom of this page.
- Rescue Healy from the water and dry off with a cloth
- Put Healy in a plastic bag with white rice and put in the hotwater cupboard if you have one. This will absorb the moisture.
- It may take a few days, then you can try starting the Healy, if it still doesn’t work, change the rice and leave it in for longer and retry it.
- Other options instead of rice are those moistures absorption packs you get with electrical equipment.
- If your Healy doesn’t come back to life, send a support ticket in and you will be able to replace the unit (300 euro).
The bifilar coil is an electromagnetic coil that creates scalar waves. It enables the Healy to be used with the pink app without cables. It needs to be put on the back of the Healy and worn close to the body. The price is NZ$362. MORE
Every cell in the body has a membrane/wall. The wall valves allow water and nutrients in and waste to be transported out. When the voltage of the wall is optimal, this creates a healthy energised cell. The potential is the difference between the electrical current on the inside and outside of the cell wall. A healthy cell membrane voltage is -70 – -90 mv. When the voltage drops, our cell health and metabolism is impaired.
Individualised Micro-current Frequencies are frequencies that are analysed in real-time, modulated on micro-current and can be applied through electrodes. IMF programs use the quantum sensor. The symbol used to identify IMF programs is on the top right on the individual program icons.
The flow of live energy connecting body, mind and soul, traditionally known as Chi and Prana. In scientific terms… an information flow on the quantum level.
i. Chronic pain – body
ii. backache/pain
iii. tooth/jaw pain/mouth
iv. joints
v. migraine – head pain
vi. insomnia sleep
vii. depression – mental balance
viii. anxiety – mental stress
- Log into your Healy shop using the username and password that you signed up with or were emailed.
- Click SHOP > upgrade
- Select the Healy upgrade you want and follow the shopping cart instructions.
- You will need to enter the serial number of your Healy and pay for the upgrade. If there is a special on, the discount price will be right at the last page before entering credit card details.
- When updating the Healy 2 app, go into SETTINGS > MY HEALY > PROGRAM VERSION and wait for the updates to download.
- For some people it takes an hour before the new programs come in, others up to 48 hours depending on the load on the server.
- If you are upgrading to the resonance you will need to download the Blue app (aka resonance or HealAdvisor Analyse app) Apple / Android open it and follow the instructions.
- Log into your Healy shop using the username and password that you signed up with or were emailed.
- Click shop > accessories
- Select the accessories you want and the number and follow the shopping cart instructions.
- Make sure your physical address, email address and phone numbers are correct.
- Shipping is expensive so make it worth your while.
- For the first 2-3 weeks I suggest you follow the starting guide here. It gives your body time to get used to the frequencies and works for everyones Healy versions. At minimum run pure for 2 weeks before branching out.
- You can use the search function in the advisor app. It will only reflect answers to the version of your Healy, so it won’t give you an answer for a program you don’t have.
- You can ask someone with a resonance to run analysis on the programs you do have.
- If you have the resonance app, you can analyse yourself. All programs will analyse all the pink program pages, except TAN pages. The resonance categories (eg bach flower, Alaskan Gem Elixirs, Scheussler Salts, Australian Bush Flowers, i-ching, digital nutrition, personal growth, courage, creative homeopathy etc) are not included in the analyse all scan. You have to familiarise yourself with them.
- You can use your intuition, muscle test or use a pendulum.
- You can contact a timewaver therapist if there is something very specific you need help with. They can make up programs specifically for you.
This usually means there is a lack of connection.
- Drink more water.
- Put water or salt water underneath the wristband or use a damp cloth.
- Turn the intensity up. If you are at 100%, then you may be on the low setting. In the HealAdvisor app > settings > My Healy, you can check which setting your Healy is on and change it. There are 2 settings – high and low. By default it will be on low.
- The lower frequencies (under 50) can be harder to get a good connection.
- Sometimes it will flick between a white wave and the message – this is usually because the lower frequencies are harder for the sensor to detect. It is OK if you can still feel a tingle, it’s when it is continually showing the message, then there is a problem.
- If you think there is a problem with the cables, you can test this by putting an all metal spoon between the 2 metal connectors that would normally go into the straps and turn the healy on – you are testing connection – it should show a white wave. Another way is to press the back of the 2 bracelets behind the clips together to form a circuit. If that is fine, then it’s a bad connection between you and the bracelets, so see above.
- Occasionally cables break or accidents happen, then you can order new ones from Healy. You can still use your Healy with the blue app (information field) or without cables in pink app (electromagnetically), you just won’t get the microcurrents. There is a coil available which allows you to use the Healy without cables so that might be a better option if you don’t like cables or are accident prone.
- Turn it down.
- Make sure you are well hydrated
- Put a damp cloth underneath the wristband and the skin
- Go into the HealAdvisor app > Settings > My Healy and switch the Healy current to low.
On the pink app, turn the microcurrent up until you feel a slight tingle, then turn it down a notch or two. Everyone is different, some people are more sensitive than others, some don’t feel the microcurrents at all. It can take some time for the body to get used to the currents. When using the ear clips keep it down very low at 15, the ears are a lot more sensitive than other parts of the body.
Healy works with quantum physics and the information field, and has a quantum sensor. Your intention and focus is the bridge that connects the Healy to the other persons information field. If you like a more scientific explanation Marcus Schmeike explains it here. There are some lovely explanations in the academy too.
When you run an analysis on the resonance (blue app/healAnalyse App) it will show the top 5 categories of frequencies your body needs, each with a percentage. Then you choose the top category and run an analysis on that which will give you the top 5 programs to run each with a percentage. Healy ranks the programs as a % of a %. Say your top category was Gold 60% and within that second tier analysis, programs pure 70% and being 50%. So pure is ranked 70% of 60% and being is ranked 50% of 70% level of importance fro you to run. Then you can either run that whole gold category of 5 programs in the resonance or choose the top one to run on the pink app with the microcurrents (wristbands, sticky pads or earclips).
Yes, although I strongly suggest being well dehydrated when using microcurrents.
For the first 10 minutes of a using a program on the pink app, the healy is working out which frequencies your body needs the most. The frequency will change every 10 seconds. The progress percentage shows how much the frequency has been absorbed/assimilated. It ranges from -99% to +99%. -99 means your body really needs that frequency and +99 means it has just about assimilated that frequency. When it has reached 100% that frequency will disappear from the cycle. Sometimes the program will finish early because your body has assimilated all it needed.
When the Healy is attached to the wristbands on the pink app, it is using microcurrents. These increase the cell membrane voltage which gives you more energy, more available nutrition and releases more toxins.
When the Healy is on the pink app with no cables attached it is working with the electromagnetic field, some programs in the protection page work like this. It has a range of about 3 feet and the closer to your body the more effective it will be. The individual page will guide you on best usage.
When the Healy is on the Blue app (resonance analysis) it works using the information field which is unaffected by time and space. This is the program used to send frequencies long distance.